International Destinations

We aim to deliver to all international addresses within 7-10 working days across all major countries.

UAE Delivery Times:

Same Day Delivery: Available for Dubai, Sharjah, and Abu Dhabi.

Next Day Delivery: Available for Ajman, Umm Al Quwain, Al Ain, Ras Al Khaimah, and Fujairah.

KSA Delivery Times:

Yalla Products: Same Day Delivery.

Non-Yalla Products: 3-5 Business Days.

Shipping rates are determined by weight and location. Please review the shipping fees towards the end of the checkout process.

Cash On Delivery may not be available for heavy items 

SAR 30 additional charge for Cash On Delivery in KSA

Additional legalisation and customs fees may be applicable outside the UAE and are to be paid by the consignee

For shipping rates to the GCC please see our Shipping Rates section.

If you require any additional support, please contact us byclicking here for further details, or call us at: +971 4 433 9460.

Customer service hours:

• UAE
  Phone daily: 9 AM – 6 PM (UAE Time)
  Chat daily: 10 AM – 1 AM (UAE Time)
• KSA
  Phone daily: 8 AM – 5 PM (KSA Time)
  Chat daily: 9 AM – 12 AM (KSA Time)